SERVICE COMMUNICATION
Messaging terms.
Automated service-related text messaging is not currently active on this website.
Service emails
When you submit a service request, PRONTOW sends a receipt and service updates to the email you provide. Automated messages come from [email protected]; personal replies from the dashboard come from [email protected]. A receipt confirms submission, not acceptance, pricing or an arrival time. Keep your private status link private.
Call for service
Contact (210) 994-2552 to discuss a service request. Visiting this website, calling, or emailing does not enroll you in automated texts or marketing.
When automated texts become available
The request flow will offer a separate, optional SMS consent choice. Terms will identify the active sender and explain message frequency, possible carrier charges, STOP and HELP behavior, and privacy controls. Consent to texts will not be required to request assistance.
Please review the privacy notice for the current website.